Meet The Leadership Team

Jeff Glassman, CEO
Jeff Glassman, CEO

After spending four years in apparel retail, Jeff Glassman joined his family’s apparel manufacturing business in 1994, the same year NAFTA went into effect. By 1996, the New Bedford factory had lost so much business to Mexico that it laid off over three-fourths of its workers. An old customer then asked Glassman to fix 30,000 damaged trousers from Mexico, prompting him to launch his own company, Darn It!, specializing in repairing and refurbishing clothing.

Glassman, who grew up in the clothing business, graduated from the Isenberg School of Management at the University of Massachusetts in 1990 and gained retail experience before joining the family business. In 2007, he bought a 315,000-square-foot New Bedford mill building for Darn It’s growing businesses.  The building coincidently, once housed a sewing plant where his great-uncle and grandfather worked. Glassman said Darn It! stands out by offering refurbishment, warehousing and fulfillment services all under one roof.

Katherine Hall
Katherine Hall, Manager of QC and Refurbishment

Katherine Hall has more than 30 years’ experience in quality assurance and supply chain operations. She brings experience in textile laboratory testing, retail testing administration, quality control inspection in factories and distribution centers. She has an in-depth knowledge of supply chain operations from the factory floor through distribution/fulfillment processing and reverse logistics. Katherine has been working at Darn It!, Inc. for 10 years and leads her team to respond to our customers’ needs with transparency and provides the best possible services for all of our QC and refurbishment projects.

Bob Ordazzo
Bob Ordazzo, Warehouse Manager

Bob Ordazzo is an accomplished supply chain professional with three decades of expertise in customer-driven distribution center fulfillment for both e-commerce and B2B operations. As a distribution operations executive, Bob has a proven track record of optimizing warehouse management systems (WMS) configurations and spearheading successful WMS implementations.

Bob’s results-oriented approach is evident in his leadership of multifunctional projects aimed at reducing costs and enhancing efficiencies across the supply chain. His strategic acumen and keen focus on operational excellence have consistently delivered tangible results, driving customer satisfaction and
increased profitability.

Beyond his technical skills, Bob excels in professional development, fostering team leadership, and strategic business planning. His collaborative leadership style and commitment to continuous improvement make him an asset in any supply chain organization striving for excellence and innovation.

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