Many of our customers are surprised by how many different types of problems Darn It can solve once they get to know us better. Every week one of our customers says to us “Wow, Darn It Does That?!!” So, we decided to inform our customers and potential customers through a multipart series that talks about many tasks that Darn It can do to help you solve your quality issues and get your product to market quickly.
Part 2. Returns Processing
Tame Your Returns Pile and Reclaim Revenue with Darn It!
If you’re an apparel retailer drowning under returned garments each season, Darn It! Inc. could be your lifeline. With nearly three decades of experience in returns processing and reverse logistics, we specialize in transforming your returns into retail-ready inventory—fast, efficient, and budget-smart.
Why Apparel Returns Can Be a Drain
Online apparel returns hover around 20–30% of orders. Aging, unsorted, and sidelined in distribution centers, these returns clog up your backrooms and drain your margins. Many retailers simply lack the infrastructure to inspect, sanitize, repair, ticket, and repackage these garments at scale. That’s when Darn It! steps in.
What Darn It! Brings to the Table
- Inspection and Sorting: Our Apparel Inspection team reviews each garment, separating first quality pieces from those needing repair or cleaning.
- Precise refurbishing services: Got stains, wrinkles, bad labels, or open seams? Our Apparel Repair team can remove soiling, press clothing, resew seams, replace trims, update labels, and prep garments for resale-quality condition.
- Swift turnaround: Time equals dollars. Our cross-trained staff tackles large volumes quickly, so garments return to your shelves—and your cash flow resumes—without delay. For some clients, we’ve handled over half a million units in a season.
- Expert reverse logistics: With state‑of‑the‑art WMS tech including ASN, XML, EDI, and UCC‑128 barcode systems, we seamlessly handle high volumes of returned goods—everything from consumer returns to end‑of‑season consolidations.
More Than Returns—It’s a Sustainability Play
Reducing waste isn’t just an ethical choice—it’s good business. Instead of sending imperfect returns to a landfill, partnering with Darn It! repurposes them into first quality inventory. That helps protect margins, maintain brand integrity, and meet customer demand for sustainable practices.
Bottom Line: Flip a Problem into Profit
If returns are bleeding your margins and overburdening your DC, Darn It! is the partner you need. We operate like an extension of your team—only faster and more scalable. Let your operations staff focus on inbound shipments and fulfilling orders. Let us take care of what’s been brought back.
Your problem is our business—give us your returns, and we’ll give you sell‑able inventory ready to go back out the door.
